Introduction
Aerial Advantage (“we”, “us”, “our”) is committed to protecting your personal information and your right to privacy. We are based at Archerfield Airport, Brisbane, Queensland, Australia and provide aerial photography and filming services using helicopters and drones.
This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website aerialadvantage.com.au or interact with us. It has been prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not access or use our website.
1. What Information We Collect
We may collect personal information in the following ways:
Information You Provide to Us
When you use our contact form, you may provide us with:
- Your name
- Email address
- Phone number
- Subject of your enquiry
- Message content
This information is provided voluntarily and is collected only when you choose to submit it.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- Your IP address
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website addresses
- Other standard web analytics data
This information is collected through cookies and similar technologies, including Google Analytics (see Section 4 below).
Third-Party Widgets
Our website may display a Google Reviews widget, which shows publicly available reviews from our Google Business Profile. This widget is managed by Google and is subject to Google’s Privacy Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries: We use the details you provide via our contact form to reply to your questions, provide quotes and discuss your aerial photography or filming requirements.
- To improve our website: Analytics data helps us understand how visitors use our site so we can improve its content, functionality and user experience.
- To comply with legal obligations: We may use your information where required to comply with applicable laws, regulations or legal processes.
- To communicate with you: We may contact you regarding your enquiry or, where you have given consent, to provide information about our services.
We will not use your personal information for direct marketing purposes without your express consent.
3. Third-Party Disclosure
We do not sell, trade or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, such as our web hosting provider. These parties are obligated to keep your information confidential.
- Google Analytics: Website usage data is shared with Google through Google Analytics. This data is anonymised and used solely for analytical purposes. You can learn more about how Google uses data at Google’s partner policy page.
- Google Reviews: The Google Reviews widget on our site is operated by Google. Any information displayed through this widget is publicly available and governed by Google’s own privacy practices.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data.
What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide reporting information.
How We Use Cookies
- Essential cookies: Required for the basic functioning of our website.
- Analytics cookies: Google Analytics uses cookies to collect information about how visitors use our website. This includes the number of visitors, the pages they visit, and where they came from. This data is aggregated and anonymised.
- Third-party cookies: The Google Reviews widget may set its own cookies as governed by Google’s policies.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.
You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These measures include:
- SSL/TLS encryption on our website to secure data transmission
- Secure storage of any personal information we receive
- Limiting access to personal information to authorised personnel only
- Regular review of our data handling practices
However, no method of electronic transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access your information: You may request access to the personal information we hold about you.
- Correct your information: You may request that we correct any inaccurate or incomplete personal information.
- Request deletion: You may ask us to delete personal information we hold about you, subject to any legal obligations we may have to retain it.
- Withdraw consent: Where we rely on your consent to process personal information, you may withdraw that consent at any time.
- Lodge a complaint: If you believe we have breached the Australian Privacy Principles, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.
7. Children’s Privacy
Our website is not directed at children under the age of 16, and we do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us for Privacy Concerns
If you have any questions, concerns or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Aerial Advantage
Archerfield Airport
Brisbane, Queensland, Australia
Phone: 0416 521 588
Email: [email protected]
Website: aerialadvantage.com.au
This Privacy Policy was last updated on 3 February 2026.